GC Retail Seasonal Support Store 751
About The Position
Guitar Center’s Seasonal Support serves as the face of the store, welcoming customers, identifying their needs, recommending appropriate products, and supporting the sales process. The role contributes to Guitar Center’s mission of fostering lifelong musicians and helping people experience the joy of creating music, while providing an inclusive, customer-first environment. The Seasonal Support helps customers with product and service information, works toward sales targets for services, and builds customer relationships to support future service needs. The role also involves completing onboarding and certification, learning continuously, assisting with store tasks that prepare the business to serve customers, monitoring inventory, and replenishing displays. Additional duties may be assigned.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, positively, and courteously with diverse individuals.
- Ability to identify opportunities or issues and follow through on work activities.
- Ability to learn quickly and take positive action without being asked.
- Willingness to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and tech.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks that ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for employee musicians to take time off to tour and return to their job afterward.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
