GC Retail Seasonal Support Store 611
About The Position
Guitar Center’s Seasonal Support team member serves as a customer-facing representative in the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports Guitar Center’s mission of helping people experience the joy of creating music and contributes to an inclusive, customer-first environment. Successful candidates demonstrate customer focus, initiative, interpersonal communication, and a willingness to learn. They build product and sales knowledge through Guitar Center’s certification program, onboarding, and continuing education. They also help prepare the store for business, maintain displays, monitor inventory, and build customer relationships to support future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
- Ability to learn quickly, take initiative, and develop product, store operations, sales, and leadership knowledge.
- Willingness to work through the Guitar Center certification program to gain a basic understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks that ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off to share their music and return to their job after touring.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
