GC Retail Seasonal Support Store 496

Guitar Center•Katy, TX

5d•Onsite

About The Position

Guitar Center’s Seasonal Support serves as the face of the store by welcoming customers, identifying their needs, recommending suitable products, and working to close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. Successful employees demonstrate customer focus, initiative, clear and courteous communication, and a willingness to learn through Guitar Center’s certification program. The position also involves supporting store readiness, maintaining product displays, and building customer relationships to meet future service needs.

Requirements

Willingness to work nights, weekends, and holidays.
Strong orientation toward providing excellent customer service.
High attention to detail.
Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.

Nice To Haves

Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

Reach sales targets on services.
Demonstrate product and service knowledge to customers.
Assist customers and guide them through the sales process.
Continue learning through onboarding, certification, and continuing education.
Help execute tasks to ensure the store is ready for business and to serve customers.
Monitor inventory levels and replenish displays as needed.
Build relationships with customers to fulfill future service needs.
Perform additional duties as assigned.

Benefits

Gig leave for musician employees to take time off to perform and return to their jobs after touring.
Medical insurance.
Dental insurance.
Vision insurance.
401(k) with company match.
Mental health support.
Paid sick time.
Paid holidays.
Paid vacation time.
Employee discount program.
Tuition reimbursement options.