GC Retail Seasonal Support Store 510
About The Position
Guitar Center’s Seasonal Support serves as the face of the store by welcoming customers, understanding their needs, recommending appropriate products, and helping close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create inclusive, customer-first environments. Successful candidates provide strong customer service, take initiative, communicate respectfully and clearly, and build product and sales knowledge through Guitar Center’s certification program. The position also involves supporting store readiness, maintaining displays, and developing customer relationships to support future service needs.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, positively, and courteously with diverse individuals.
- Ability to learn quickly, take initiative, and follow through on work activities.
- Ability to work through Guitar Center’s certification program to develop a base understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks needed to prepare the store for business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build customer relationships to fulfill future service needs.
- Handle customer service issues as needed.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off for a tour and return to their job afterward.
- Medical benefits.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holiday time.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
