GC Retail Seasonal Support Store 471

Guitar Center • Overland Park, KS

5d • Onsite

About The Position

Guitar Center’s Seasonal Support employee serves as the face of the store, greeting customers, identifying their needs, matching them with appropriate products, and working to close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and create an inclusive, customer-first environment. Successful employees provide excellent customer service, take initiative, communicate respectfully with diverse stakeholders, and develop product and sales knowledge through Guitar Center’s certification program.

The Seasonal Support employee helps customers through the sales process, meets service sales targets, keeps the store ready for business, replenishes displays, monitors inventory, and builds customer relationships to support future service needs. Additional duties may be assigned. The position requires availability to work nights, weekends, and holidays.

Requirements

• Willingness to work nights, weekends, and holidays.
• Strong orientation toward providing excellent customer service.
• High attention to detail.
• Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
• Ability to take initiative, learn quickly, and follow through on work activities.
• Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.

Nice To Haves

• Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.

Responsibilities

• Reach sales targets on services.
• Demonstrate product and service knowledge to customers.
• Assist customers and guide them through the sales process.
• Continue learning through onboarding, certification, and continuing education.
• Assist with tasks required to keep the store ready for business and to serve customers.
• Monitor inventory levels and replenish displays as needed.
• Build customer relationships to fulfill future service needs.
• Handle customer service issues as needed.
• Perform additional duties as assigned.

Benefits

• Gig leave for musician employees to take time off to tour and return to their job.
• Medical, dental, and vision benefits.
• 401(k) with company match.
• Mental health support.
• Paid sick, holiday, and vacation time.
• Employee discount program.
• Tuition reimbursement options.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed