GC Retail Seasonal Support Store 784
About The Position
Guitar Center’s Seasonal Support serves as the face of the store by greeting customers, understanding their needs, matching them with appropriate products, and working to close sales. The role supports the company’s mission to nurture lifelong musicians and make music accessible to musicians and non-musicians alike, while contributing to an inclusive, customer-first environment. Successful candidates focus on customer service, take initiative, communicate clearly and courteously with diverse stakeholders, and develop product and sales knowledge through Guitar Center’s certification program. Seasonal Support employees help meet sales targets for services, assist customers through the sales process, support store readiness and operations, maintain product displays, and build customer relationships for future service needs. Nights, weekends, and holidays are required.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
- Ability to learn product knowledge and sales techniques through the Guitar Center certification program.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Continue learning through onboarding, certification, and continuing education.
- Assist with tasks to ensure the store is ready to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build customer relationships to fulfill future service needs.
- Handle customer service issues as needed.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off to tour and return to their job.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
