GC Retail Seasonal Support Store 451

Guitar Center•Oklahoma, OK

About The Position

Guitar Center’s Seasonal Support serves as the face of the store, greeting customers, understanding their needs, recommending suitable products, and working to close sales. The role supports Guitar Center’s mission to nurture lifelong musicians and help people experience the joy of creating music, while contributing to an inclusive, customer-first environment. The Seasonal Support helps customers through the sales process, demonstrates knowledge of products and services, works toward service sales targets, and builds customer relationships to support future service needs. The role also involves learning through onboarding, certification, and continuing education; helping keep the store ready to serve customers; monitoring inventory and replenishing displays; and performing additional assigned duties.

Requirements

  • Willingness to work nights, weekends, and holidays.
  • Strong orientation toward providing excellent customer service.
  • High attention to detail.
  • Ability to work through Guitar Center’s certification program to gain a base understanding of products and sales techniques.

Nice To Haves

  • Intermediate knowledge of musical instruments sold at Guitar Center, including guitars, drums, and technology products.

Responsibilities

  • Reach sales targets on services.
  • Demonstrate product and service knowledge to customers.
  • Assist customers and guide them through the sales process.
  • Continue learning through onboarding, certification, and continuing education.
  • Assist with tasks to ensure the store is ready to conduct business and serve customers.
  • Monitor inventory levels and replenish displays as needed.
  • Build customer relationships to fulfill future service needs.
  • Perform additional duties as assigned.

Benefits

  • Gig leave for employee musicians to take time off to perform and return to their job after a tour.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • 401(k) with company match.
  • Mental health support.
  • Paid sick time.
  • Paid holidays.
  • Paid vacation time.
  • Employee discount program.
  • Tuition reimbursement options.
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