GC Retail Seasonal Support Store 364
About The Position
Guitar Center’s Seasonal Support serves as a customer-facing representative in the store, greeting customers, identifying their needs, recommending suitable products, and helping close sales. The role supports the company’s mission of helping people experience the joy of creating music while providing an inclusive, customer-first environment. The position includes meeting sales targets for services, demonstrating product and service knowledge, guiding customers through the sales process, and building relationships to support future service needs. Seasonal Support also helps prepare the store for business, replenishes displays based on inventory levels, and learns through onboarding, certification, and continuing education. Other duties may be assigned.
Requirements
- Willingness to work nights, weekends, and holidays.
- Strong orientation toward providing excellent customer service.
- High attention to detail.
- Ability to provide an excellent customer experience and connect meaningfully with customers.
- Ability to identify opportunities and issues and follow through on work activities.
- Ability to learn quickly and take positive action without being asked.
- Ability to communicate clearly, concisely, positively, and courteously with diverse internal and external stakeholders.
- Ability to work through the Guitar Center certification program to gain a basic understanding of products and sales techniques.
Nice To Haves
- Intermediate knowledge of musical instruments sold at Guitar Center, such as guitars, drums, and technology products.
Responsibilities
- Reach sales targets on services.
- Demonstrate product and service knowledge to customers.
- Assist customers and guide them through the sales process.
- Participate in onboarding, certification, and continuing education.
- Assist with tasks that prepare the store to conduct business and serve customers.
- Monitor inventory levels and replenish displays as needed.
- Build relationships with customers to fulfill future service needs.
- Perform additional duties as assigned.
Benefits
- Gig leave for musician employees to take time off to perform and return to their job after a tour.
- Medical insurance.
- Dental insurance.
- Vision insurance.
- 401(k) with company match.
- Mental health support.
- Paid sick time.
- Paid holidays.
- Paid vacation time.
- Employee discount program.
- Tuition reimbursement options.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
