Seasonal Store Manager (102-01)

Hickory Farms LLC•Asheville, NC

2d•$17 - $19•Onsite

About The Position

The Seasonal Store Manager is employed by Noor Staffing Group, representing Hickory Farms, and leads the day-to-day operations and performance of one or more seasonal retail locations. The role is responsible for sales results, staff management, visual merchandising, inventory accuracy, loss prevention, and compliance with company and operational standards. The manager leads by example, delivers exceptional customer experiences, and develops a high-performing sales team. The schedule is based on business needs. Following Thanksgiving, managers are expected to work a minimum of 32 hours per week when sales volume supports the additional labor expense, with additional hours as needed for successful store operations. The manager must be available for any required shift, including evenings, weekends, and holidays, and must be able to travel to the store on short notice to address operational needs. Occasional local travel to other store locations may also be required. The role is based primarily in a fast-paced, high-traffic mall retail environment and involves extended periods of standing, frequent movement, and customer interaction. It may involve exposure to weather and hot or cold temperatures during product restocking and freezer access. The listed pay is $17.00–$19.00 per hour. Seasonal team members receive a 30% discount on Hickory Farms products; the position is not eligible for medical or other company-sponsored benefits except where required by law.

Requirements

High school diploma or GED.
Strong background in retail or customer service management.
Critical thinking and problem-solving skills.
Strong leadership and organizational skills.
Ability to motivate and drive team performance.
Effective decision-making skills.
Integrity and honesty.
Flexibility and adaptability.
Conflict management skills and stress tolerance.
Ability to work any required shift, including evenings, weekends, and holidays.
Ability to travel to the store on short notice.
Ability to stand for at least two consecutive hours.
Ability to exert up to 42 lbs. occasionally and up to 25–35 lbs. frequently.
Ability to bend, lift, reach, and walk frequently.
Ability to use hands and fingers for repetitive tasks such as operating a cash register, stocking, and merchandising.

Responsibilities

Recruit, interview, and hire seasonal Sales Associates in coordination with the Seasonal Area Manager.
Lead daily store operations, including staffing, sales, merchandising, inventory, and loss prevention.
Achieve or exceed sales and performance targets for assigned location(s).
Train and coach Sales Associates on product knowledge, sales techniques, and operational procedures.
Ensure team members follow the customer engagement strategy: Greet, Engage, Identify Needs, Recommend, and Close.
Deliver a customer experience that reflects the Hickory Farms brand.
Monitor and report performance issues to the Headway Corporate Employee Relations Specialist.
Immediately report legal employee relations issues, such as harassment or discrimination, to the Seasonal Area Manager and Employee Relations Specialist.
Ensure compliance with company policies, safety protocols, and loss prevention standards.
Report workplace injuries to the corporate office within 24 hours using required forms.
Be available to visit the store on short notice, including off-hours, weekends, and evenings.
Perform intermediate math functions, including calculating discounts, percentages, and sales metrics.
Complete assigned training modules and ongoing learning materials.
Perform other duties as assigned.
Travel locally to other store locations when required, including when another manager is absent.