Seasonal Stockroom Associate

FAO Schwarz•New York, NY

9d•Onsite

About The Position

The Seasonal Stockroom Associate supports store operations at the FAO Schwarz flagship at 30 Rockefeller Plaza in New York City during the holiday season. The role keeps merchandise flowing from delivery to the sales floor, maintains an organized back-of-house, replenishes and presents merchandise, and supports guests and the wider team. The position is part-time, 20–29 hours per week, and aligns with Level 1 of the company’s Career Framework, with a foundation for progression into Specialist roles at Level 2. The associate receives and processes shipments, maintains an easy-to-navigate stockroom, replenishes the floor, follows visual merchandising standards, and fulfills send-sale orders. They also assist guests encountered on the floor, support opening and closing routines, follow shrink-prevention procedures, adapt to changing priorities, and participate in training and team improvement. Success includes accurate and timely merchandise and order processing, a consistently organized stockroom and guest-ready sales floor, attentive guest engagement, and reliable adherence to loss-prevention practices.

Requirements

Strong attention to detail and a drive to keep work organized, accurate, and up to standard.
Ability to work at the pace of a high-volume environment where priorities shift quickly.
Comfort working both in the back-of-house and on the sales floor, with confidence engaging guests.
Genuine interest in toys, play, and the FAO Schwarz brand.
Ability to lift up to 50 pounds and stand, bend, and twist for extended periods.
Flexibility to work across days, evenings, and weekends.

Nice To Haves

Retail, hospitality, or operations experience is a plus.

Responsibilities

Receive and process shipments accurately and efficiently, following team priorities to get product to the sales floor quickly.
Keep the back-of-house clean, organized, and easy to navigate so team members can find and pull product efficiently.
Replenish the sales floor promptly and precisely, keeping it full, tidy, and guest-ready.
Execute visual merchandising standards by placing products according to the planogram and maintaining the expected presentation.
Fulfill send-sale orders accurately and on time, packing, processing, and dispatching purchases to standard.
Stop to assist and answer questions for guests encountered on the floor, creating a connection regardless of current task.
Support opening and closing routines as needed so the boutique is ready before guests arrive and properly set at the end of the day.
Follow FAO Schwarz and Nordstrom shrink-prevention and loss-prevention processes and escalate unusual activity.
Adapt to changing operational priorities and support the team where needed throughout the shift.
Participate in training, seek opportunities to grow, and apply feedback.
Contribute ideas, observations, and suggestions that strengthen store operations.
Perform other related functions as assigned.