Seasonal Showroom Sales Associate (Part-time)

Heath Ceramics•San Francisco, CA

3d•Onsite

About The Position

Heath Ceramics is a California company making dinnerware and architectural tiles of good and enduring design for 75 years. We are design-led, with the mission of creating products of beauty and integrity, while designing, manufacturing, and running our business in a way that's better for society and our planet. Our products are designed, manufactured, and sold in our two California factories and four showrooms, ensuring accountability in our process, from beginning to end. As a Certified B Corp, we maintain high standards of social responsibility, environmental performance, and transparency. We believe in the benefits of local manufacturing and support a community of people committed to and inspired by the process of designing, making, and sharing. We believe in providing a living wage, full health and welfare benefits, and a place for meaningful work. Position Summary We’re looking for a friendly, sales-driven person with a background or interest in ceramics, design, and home furnishings to work at our San Francisco showroom. You’ll help support a seasoned sales team that creates a welcoming and informative experience for every customer by sharing Heath’s story, helping customers find the right products, and keeping the showroom looking its best. The San Francisco showroom serves a wide mix of local customers and visitors, including design-savvy shoppers, architects and designers, chefs, gift shoppers, and people discovering Heath for the first time. You’ll bring an open, friendly demeanor, strong communication skills, an appreciation for our iconic ceramics, and an eagerness to learn about our products and history. You’ll also need to be comfortable staying organized, working independently, and providing attentive service in a high-traffic environment.

Requirements

Ability to stand for extended periods
Ability to lift, reach, and grasp 30 lbs of ceramic dinnerware and to load/unload bins of merchandise
Frequent reaching, bending, and repetitive hand and arm movements associated with stocking, wrapping products, and processing transactions

Nice To Haves

Previous retail sales experience, preferably for a design-led brand, is a plus
Ability to work independently and manage competing priorities in a high-traffic retail environment
Interest in ceramics, design, home furnishings, and other creative pursuits is always a plus
Engaging communication style - curious, friendly, outgoing
Knowledge of mobile POS systems (especially Shopify) is a strong plus

Responsibilities

Support core showroom sales team during a busy holiday season along with various sales events.
Deliver an engaging customer experience by welcoming customers, asking thoughtful questions, sharing knowledge, and making recommendations that help customers find the right products for their needs.
Maintain an organized, presentation-ready showroom by keeping the space clean and visually appealing throughout the day.
Support day-to-day showroom operations by understanding priorities in a high-traffic environment and sharing customer feedback with the Showroom Management team.
Support the core sales team with seasonal tasks, including box making, gift wrapping, etc.