Seasonal Service Associate, Part Time - South Coast Plaza

Macy's•Costa Mesa, CA

15h•$17 - $24•Onsite

About The Position

The B-Helpful Professional is an energetic, engaged resource for customers and associates throughout the store. The role supports a fast, easy, and enjoyable shopping experience through attention to detail, teamwork, and customer service. The associate manages an in-store service hub, assisting with Buy Online Pick-up in Store orders, simple returns, tourism information, and booking appointments for in-store services.

Requirements

Strong interpersonal skills and the ability to communicate and share information with diverse groups of customers and peers.
Resourcefulness and the ability to adapt quickly to changing priorities.
Ability to work independently and as part of a team.
Ability to work a flexible retail schedule, including day, evening, weekend, and/or holiday hours.
Ability to stand and walk for prolonged periods; reach, crouch, kneel, and stoop; and frequently lift or move up to 25 pounds.
Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Nice To Haves

High school diploma or equivalent; candidates with this qualification are encouraged to apply.

Responsibilities

Greet and engage customers, providing genuine and friendly interactions to create an easy, seamless, and enjoyable in-store experience.
Use technology proficiently.
Participate in merchandising and operational requirements of the role.
Assist customers with Buy Online Pick-up in Store orders and easy returns.
Provide tourism information and facilitate appointments for in-store services.