Seasonal Sales Associate-488 Auburn, NY 13021

Five Below • Auburn, NY

7d • Onsite

About The Position

Five Below is hiring a part-time Seasonal Sales Associate to provide outstanding customer service and support sales during the busy holiday season, October through January. The associate helps create an energetic, positive shopping experience by assisting customers, maintaining organized and well-stocked merchandise, and providing smooth checkout service. The role is temporary and requires a flexible schedule to meet store needs.

Requirements

• Must be at least 16 years old.
• Available to work a flexible schedule.
• Comfortable using, or willing to learn, technology such as computers, cash registers, handheld devices, and mobile devices.
• Good communication skills and ability to engage with customers.
• Able to handle customer interactions and potential issues courteously and professionally.
• Able to use basic information-gathering skills to solve problems.
• Ability to learn procedural knowledge through on-the-job training.
• Able to frequently move merchandise weighing up to 25 lbs and place or remove merchandise at heights of 5–10 feet.
• Able to frequently use ladders and frequently kneel, bend, twist, stoop, and move around the sales floor and stock room.
• Able to remain in a stationary, upright position for 80% of the time.
• Able to communicate and exchange accurate information with customers, managers, and coworkers, in person and by telephone.
• Able to identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.
• Able to work days, evenings, weekends, and potentially overnight shifts; travel may be required.

Responsibilities

• Greet and promptly assist customers, including handling multiple customer interactions efficiently.
• Assess and meet customer needs by sharing product knowledge, answering questions, directing customers to merchandise, making recommendations, and using suggestive selling.
• Stay informed about product availability and promote current store events, promotions, and special activities.
• Address customer concerns using product knowledge and offer alternative solutions, including exchanges when appropriate.
• Communicate restocking and service needs, along with customer feedback, to management in a timely manner.
• Collaborate with the team to support store and company goals and contribute to a positive, productive work environment.
• Perform additional responsibilities as determined by the Store Manager based on store needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed