About The Position

The Seasonal Sales Associate at The North Face is the face of the brand, creating memorable shopping experiences through genuine customer engagement, product knowledge, and exceptional service. Working collaboratively with the store team, the associate contributes to sales, visual merchandising, and operational excellence in a fast-paced retail environment. The position primarily works a 9:00 PM–1:00 AM shift, with opportunities to work daytime or standard hours. The role supports the store during peak season, with potential to transition to regular employment.

Requirements

  • Ability to genuinely and comfortably engage with a diverse group of customers.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively as part of a team and adapt to changing business needs.
  • Willingness to learn and share product and brand knowledge.
  • Attention to detail and strong organizational skills.
  • Proficient computer skills, including basic retail systems and applications.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

  • 0–1 year of relevant experience.
  • High school diploma or equivalent preferred; hands-on experience and demonstrated achievements are valued.
  • Customer service experience preferred; retail experience is a plus.

Responsibilities

  • Deliver personalized customer engagement through genuine interactions.
  • Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
  • Share relevant product, brand, and community knowledge with customers.
  • Achieve individual and team sales goals using available resources and tools.
  • Assist with visual merchandising, product replenishment, and maintaining brand presentation standards.
  • Perform cashier duties and support loss prevention initiatives as needed.
  • Maintain a clean, organized, customer-ready store environment.
  • Follow company policies, procedures, and safety standards.
  • Model inclusive behavior that respects diverse backgrounds and experiences.

Benefits

  • This position is not eligible for all VF Corporation benefit plans; some company benefits are available to participate in, with eligibility details provided upon hire.
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