About The Position

The Seasonal Sales Associate is the face of The North Face brand, bringing energy, authenticity, and a customer-first mindset to each interaction. The role focuses on creating memorable shopping experiences by engaging customers, sharing product knowledge, and delivering exceptional service. As part of a collaborative team, the associate supports store success through sales, visual merchandising, and operational excellence in a fast-paced retail environment. Associates will primarily work the 9:00 PM–1:00 AM shift, with opportunities to work daytime or standard hours as well. This position supports the store during peak season, with potential to transition to regular employment. The position is part-time or limited-time and is not eligible for all VF Corporation benefit plans; some company benefits may be available. Detailed benefit eligibility information is provided upon hire.

Requirements

  • 0–1 year of relevant experience.
  • Ability to genuinely and comfortably engage with a diverse group of customers.
  • Strong verbal and written communication skills.
  • Ability to work collaboratively as part of a team and adapt to changing business needs.
  • Willingness to learn and share product and brand knowledge.
  • Attention to detail and strong organizational skills.
  • Proficient computer skills, including basic retail systems and applications.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

  • High school diploma or equivalent is preferred.
  • Customer service experience is preferred; retail experience is a plus.

Responsibilities

  • Deliver personalized customer engagement through genuine interactions.
  • Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
  • Share relevant product, brand, and community knowledge to enhance the customer experience.
  • Work toward individual and team sales goals using available resources and tools.
  • Assist with visual merchandising, product replenishment, and maintaining brand presentation standards.
  • Perform cashier duties and support loss prevention initiatives as needed.
  • Maintain a clean, organized, and customer-ready store environment.
  • Follow company policies, procedures, and safety standards.
  • Model inclusive behavior that respects diverse backgrounds and experiences.

Benefits

  • Some VF Corporation benefits may be available; this position is not eligible for all benefit plans. Benefit options and eligibility details are provided upon hire.
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