Seasonal Sales Associate-8262 Aberdeen, MD 21001

Five Below•Aberdeen, MD

6d•Onsite

About The Position

Five Below is hiring a part-time Seasonal Sales Associate to provide customer service and support sales during the busy holiday season, from October through January. The role is at the heart of the store’s customer experience and involves helping customers, keeping merchandise organized and stocked, and supporting smooth checkout experiences. The position is temporary and hourly, with a starting pay of $15.50.

Requirements

Be at least 16 years old.
Be available to work a flexible schedule.
Be comfortable with or willing to learn technology such as computers, cash registers, handheld devices, and mobile devices.
Communicate effectively and engage with customers.
Handle customer interactions and potential issues courteously and professionally.
Use basic information-gathering skills to solve problems.
Learn procedural knowledge through on-the-job training.
Move merchandise weighing up to 25 pounds and place or remove merchandise at heights of 5 to 10 feet.
Frequently ascend and descend ladders and perform kneeling, bending, twisting, and stooping.
Remain in a stationary, upright position for 80% of the time.
Work a schedule that may include day, evening, weekend, and overnight shifts, and travel as required.
Identify and understand email and printed instructions about merchandise layouts, associate schedules, and standard operating procedures.

Responsibilities

Greet and assist customers promptly, including handling multiple customer interactions efficiently.
Assess customer needs by sharing product knowledge, answering questions, locating merchandise, and making recommendations.
Use suggestive selling and stay informed about product availability.
Tell customers about store events, promotions, and special activities.
Address customer concerns and offer product-based solutions, seeking exchanges in place of returns when possible.
Communicate merchandise restocking and service needs, as well as customer feedback, to management.
Collaborate with the team to support store and company goals and maintain a positive, productive work environment.
Carry out additional responsibilities assigned by the Store Manager according to store needs.