Seasonal Sales Associate - Arden Fair

POP MART • Sacramento, CA

7d • Onsite

About The Position

POP MART is seeking a customer-focused Seasonal Sales Associate to support its retail team during the holiday shopping season. The associate serves as a brand ambassador, creating memorable shopping experiences and helping customers discover POP MART characters and collectible products. This role supports daily store operations, sales goals, merchandising, inventory processes, and a clean, engaging shopping environment. The position is temporary and seasonal; employment is expected to conclude at the end of the designated seasonal period, though the end date may vary based on business needs. Continued employment may be considered but is not guaranteed.

Requirements

• Must be at least 18 years of age.
• Strong customer service skills and a genuine interest in creating positive shopping experiences.
• Excellent communication and interpersonal skills, including the ability to engage customers from diverse backgrounds.
• Ability to work effectively in a fast-paced, high-energy retail environment.
• Teamwork, reliability, adaptability, and willingness to support changing business needs.
• Ability to learn product information, point-of-sale systems, and retail operating procedures.
• Strong organizational skills and attention to detail.
• Flexible availability for mornings, evenings, weekends, holidays, and peak shopping periods, according to store scheduling needs.
• Ability to perform essential job responsibilities with or without reasonable accommodation.

Nice To Haves

• Previous experience in retail, hospitality, entertainment, or another customer-facing environment.
• High school diploma or equivalent.
• Passion for designer toys, collectibles, art, anime, gaming, fashion, or pop culture.
• Familiarity with POP MART characters, products, and the collectible toy community.
• Experience using point-of-sale systems, handling merchandise, or supporting inventory operations.
• Bilingual or multilingual communication skills.

Responsibilities

• Greet shoppers, build genuine connections, and provide friendly, knowledgeable service.
• Share product knowledge, character stories, and enthusiasm for POP MART collectible art toys.
• Make personalized product recommendations and engage thoughtfully with customers.
• Promote key products, new releases, Blind Boxes, MEGA collectibles, and accessories to support store sales goals.
• Process customer transactions accurately and efficiently using point-of-sale systems.
• Maintain a clean, organized, visually appealing store that reflects POP MART brand standards.
• Assist with merchandising, product replenishment, shipment processing, and stockroom organization.
• Support inventory accuracy and follow merchandise-handling and loss-prevention procedures.
• Help manage customer traffic, lines, and product launches while maintaining a safe and welcoming environment.
• Collaborate with store leadership and team members to meet daily operational needs, particularly during peak holiday periods.

Benefits

• Competitive hourly compensation.
• Comprehensive onboarding and product training.
• A collaborative, inclusive, and creative team environment.
• Hands-on experience with a fast-growing pop culture and collectible brand.
• Opportunities to develop customer service, sales, and retail operations skills.
• Potential consideration for permanent employment based on performance, business needs, and position availability.
• Applicable benefits and paid leave as required by law or Company policy.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed