About The Position

The Seasonal Sales Associate at The North Face represents the brand and creates memorable shopping experiences through customer engagement, product knowledge, and exceptional service. Working collaboratively with the store team, the associate supports sales, visual merchandising, and store operations in a fast-paced retail environment. Associates primarily work the 9:00 PM–1:00 AM shift, with opportunities to work daytime or standard hours. The position supports the store during peak season, with potential to transition to regular employment.

Requirements

  • 0–1 year of relevant experience.
  • Ability to engage comfortably and genuinely with a diverse group of customers.
  • Strong verbal and written communication skills.
  • Ability to collaborate as part of a team and adapt to changing business needs.
  • Willingness to learn and share product and brand knowledge.
  • Attention to detail and strong organizational skills.
  • Proficient computer skills, including basic retail systems and applications.
  • Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Nice To Haves

  • High school diploma or equivalent preferred.
  • Customer service experience preferred; retail experience is a plus.
  • Hands-on experience and demonstrated achievements are valued.

Responsibilities

  • Deliver personalized customer engagement through genuine interactions.
  • Build sales by maintaining a consumer-centric mindset and modeling selling behaviors.
  • Share relevant product, brand, and community knowledge to enhance the customer experience.
  • Work toward individual and team sales goals using available resources and tools.
  • Assist with visual merchandising, product replenishment, and maintaining brand presentation standards.
  • Perform cashier duties and support loss prevention initiatives as needed.
  • Maintain a clean, organized, customer-ready store environment.
  • Follow company policies, procedures, and safety standards.
  • Model inclusive behavior that respects diverse backgrounds and experiences.
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