Seasonal Retail Stock or Seasonal Customer Service - Clairemont Town Square Rack

Nordstrom•San Diego, CA

3d•$19 - $20•Onsite

About The Position

Nordstrom Rack is hiring seasonal team members for Stock or Customer Service at Clairemont Town Square. Team members work in a fast-paced, high-energy environment, collaborate to create a welcoming and inclusive atmosphere, help provide a quick and easy customer experience, and keep the store clean and clutter-free. Employees may work in different areas of the store as needed. Applicants can discuss their preferred role during the interview process. Sales and Customer Service work includes keeping the salesfloor stocked and organized, assisting customers with in-store, online, and mobile transactions, operating point-of-sale systems, bagging merchandise, supporting fitting rooms, organizing and returning clothing to the salesfloor, keeping stockrooms organized, using store technologies, following operational and asset-protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment work includes receiving and processing freight, delivering merchandise to selling departments, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining clean and organized floors and stockrooms, and providing general store support such as preparing events, organizing the backroom, markdowns, and relocating fixtures. The position requires continuous movement for 6–8 hours per shift and regular handling of merchandise. Stock and Fulfillment team members have additional lifting and carrying requirements. The listed pay range is $18.85–$19.65 per hour, with offers dependent on location and job-related knowledge, skills, and experience. Applications are accepted on an ongoing basis.

Requirements

Clear and effective communication and strong interpersonal skills.
Accountability, initiative, and a high level of ownership.
Organizational skills, attention to detail, and ability to prioritize multiple tasks in a fast-paced environment.
Ability to work a flexible schedule based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift items up to 10 pounds and occasionally lift up to 25 pounds.
For Stock and Fulfillment roles: ability to frequently lift and carry up to 25 pounds and occasionally up to 50 pounds.

Responsibilities

Keep the salesfloor stocked, sized, organized, and ready for customers through re-merchandising and straightening.
Assist customers with transactions across in-store, online, and mobile platforms, including operating point-of-sale systems and bagging merchandise.
Support fitting room operations by greeting and assisting customers and sorting and returning clothing to the salesfloor.
Maintain clean, clutter-free selling floors and organized stockrooms.
Check in and accurately ticket merchandise.
Demonstrate expertise in store technologies and follow operational, merchandise, and asset-protection standards.
Promote initiatives such as the Nordstrom Rewards program.
Receive and unload freight, unpack merchandise, and deliver newly arrived goods to selling departments.
Fulfill customer orders in a timely manner and prepare orders for shipping according to quality, packing, and shipping standards.
Use inventory management systems to scan, process, and research merchandise shipments in accordance with inventory-control processes.
Provide general store support, including setting up special events, organizing the backroom, completing markdowns, and relocating fixtures.