Nordstrom Rack team members work in a fast-paced, high-energy retail environment, collaborating with teammates to create a welcoming and inclusive atmosphere and provide customers with a quick, easy experience. Team members help keep the store clean and clutter-free and may work in different areas of the store, including Sales, Customer Service, Stock, and Fulfillment. Applicants can discuss their preferred role during the interview process. Sales and Customer Service responsibilities include keeping the salesfloor ready through re-merchandising and straightening, assisting customers with transactions across in-store, online, and mobile platforms, supporting fitting rooms, returning clothing to the salesfloor, organizing stockrooms, checking in and ticketing merchandise, using store technologies, following operational and asset protection standards, and promoting Nordstrom Rewards. Stock Support and Fulfillment responsibilities include receiving and processing freight and merchandise, fulfilling and shipping customer orders to quality standards, using inventory management systems, maintaining clean and organized selling floors and stockrooms, and providing general store support such as setting up events, organizing the backroom, completing markdowns, and relocating fixtures. The role requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and use of hands to grasp, manipulate, push, and pull. Team members handle bulky items and regularly lift up to 10 pounds and occasionally up to 25 pounds. Stock and Fulfillment team members frequently lift and carry up to 25 pounds and occasionally up to 50 pounds. The hourly pay range is $20.15–$20.95, depending on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses.
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