Seasonal Retail Sales Associate, Smith Haven

Macy's•Lake Grove, NY
•$17 - $21

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with relevant products and services. Through product knowledge and customer engagement on the sales floor and in fitting rooms, you work toward sales goals, build trust, and encourage customer loyalty. You also help keep the shopping area clean, organized, and inviting. Daily work includes preparing the sales floor, reviewing sales goals and product information, engaging customers in friendly conversations, and maintaining a shoppable space. You may merchandise new receipts, process damages and selected merchandise returns to vendors, update signs and prices, and support merchandise moves. You share loyalty-program benefits, help customers complete their purchases, and collaborate with colleagues to serve customers and the community. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability and willingness to meet daily sales-goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer engagement and selling.
  • Welcome customers and build relationships through friendly, personal conversations and attentive service.
  • Understand customer needs and offer personalized product and service recommendations.
  • Work toward daily sales goals and contribute to individual and store results.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Share loyalty-program benefits, ensure customers have what they need, and provide a sincere closing and thank-you.
  • Collaborate with and support colleagues.

Benefits

  • Competitive pay
  • Health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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