Seasonal Retail Sales and Recovery Associate, Smith Haven

Macy's•Town of Brookhaven, NY
•$17 - $21

About The Position

As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. Your friendly, approachable attitude helps create an environment that encourages customers to return, while you support your team in achieving sales goals through consistent, high-quality service. Colleagues prepare the sales floor for customers, review goals and information about new arrivals, top sellers, and promotions, and engage customers with a warm welcome and personal conversation. Throughout the day, they recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share loyalty-program benefits, ensure customers have what they need, and close interactions with a sincere thank-you. Colleagues also support one another through honest, caring collaboration and continually work to improve, achieve sales goals, and contribute to individual and store results. The role requires flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality. Full-time colleagues are typically scheduled for 30 or more hours per week, while part-time colleagues are typically scheduled for 12–24 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Understand and communicate effectively with customers, co-workers, and supervisors.
  • Read and understand employment policies and safety rules and procedures in English.
  • Have flexible availability for days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, adaptable to changing priorities, able to work independently, and effective in a team.
  • Be comfortable handling electronic devices.
  • Be able to talk, lift, move constantly, stand, and reach with arms and hands.
  • Be able to stand for at least two consecutive hours and lift at least 25 pounds.
  • Be able to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Have close vision, color vision, depth perception, and focus adjustment.
  • Frequently use computers and other technology, including handheld equipment and a cash register, and process register transactions.

Responsibilities

  • Prepare the sales floor for customers by keeping it clean, organized, and ready for shopping.
  • Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
  • Welcome customers, make eye contact, and create friendly, personal conversations.
  • Recover and maintain the sales floor and fitting rooms so the space remains shoppable.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty-program benefits, ensure customers have what they need, and thank them at the end of their visit.
  • Collaborate with colleagues to serve customers and communities.
  • Work toward sales goals, take pride in work, and learn from colleagues to improve individual and store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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