Seasonal Retail Sales Associate, Town Center
About The Position
As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. On the sales floor and in fitting rooms, you use warmth, product knowledge, and a personal approach to create memorable visits. You work toward selling goals through customer engagement and effective selling behaviors, building trust, meeting sales targets, and inspiring loyalty. The role focuses on customer service and selling, rather than simply cashiering. You help keep the shopping space clean, organized, and inviting. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. Macy’s describes its workplace as dynamic and inclusive and offers competitive pay and benefits, including health and wellness coverage, a 401(k) match, paid time off, paid holidays, learning and leadership development, colleague resource groups, and volunteer opportunities.
Requirements
- Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to work toward daily sales goals.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
- Ability to use electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Review sales goals, learn about new arrivals and top-selling items, and stay current on trends and promotions.
- Welcome customers, engage them in friendly and personal conversations, understand their needs, and recommend appropriate products and services.
- Work toward sales goals and targets through customer engagement and effective selling behaviors.
- Maintain a clean, organized, prepared, and shoppable sales floor.
- Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves.
- Share the benefits of the Loyalty program, ensure customers have what they need, thank them sincerely, and provide attentive checkout and package service.
- Collaborate with colleagues and support teammates with honesty and care.
- Use feedback and ongoing learning to improve work and contribute to individual and store results.
Benefits
- Competitive pay
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
