Seasonal Retail Sales Associate, Florence

Macy's•Florence, KY
•$15 - $20

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, provide personalized recommendations, and connect them with appropriate products and services. Through product knowledge and a welcoming personal approach, you help make customers’ visits memorable, achieve sales goals, and build trust and loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals and top-selling items, and staying informed about trends and promotions. They engage customers in friendly, personal conversations; maintain a shoppable sales floor by merchandising merchandise, processing damages and selected returns to vendors, updating signs and prices, and supporting merchandise moves; and share loyalty program benefits while providing a thoughtful conclusion to each customer interaction. Teamwork, continuous improvement, and achieving individual and store results are important aspects of the role. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to use electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.

Responsibilities

  • Deliver personalized customer service and product recommendations through warm, engaging interactions.
  • Work toward daily and other sales goals using customer engagement and effective selling behaviors.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing.
  • Explain loyalty program benefits and ensure customers have what they need before ending the interaction.
  • Collaborate with colleagues to serve customers and support store results.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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