Seasonal Retail Sales Associate, Florence

Macy's • Florence, KY

20h • Onsite

About The Position

As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services on the sales floor and in the fitting room. You work toward sales goals through customer engagement and effective selling behaviors, helping build trust and customer loyalty. The role also involves maintaining a clean, organized, inviting, and shoppable sales space. Seasonal colleagues are typically scheduled to work 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and ability to adapt to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to use electronic devices and technology required for job functions.
• Ability to stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to talk, move, reach with arms and hands, stoop, kneel, crouch, and climb ladders.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and a cash register.

Responsibilities

• Welcome customers and create friendly, personal conversations to understand their needs and build customer relationships.
• Provide personalized product and service recommendations, share product knowledge, and support customers on the sales floor and in fitting rooms.
• Work toward daily sales goals and contribute to individual and store results through customer engagement and smart selling behaviors.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor clean, organized, prepared, and shoppable.
• Merchandise new receipts; process damages, testers, and selected merchandise for return to vendors; update signs and pricing; and support merchandise moves as needed.
• Share the benefits of the Loyalty program, ensure customers have what they need, and close interactions with a sincere thank-you.
• Collaborate with colleagues and support one another to serve customers and communities.
• Use a cash register and handheld equipment to process transactions.

Benefits

• Competitive pay and benefits
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal and financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed