Seasonal Retail Sales Associate, Mayfair

Macy's•Wauwatosa, WI

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable shopping experiences. You learn about customers’ needs, provide personalized recommendations, connect customers with products and services, and work toward sales goals through customer engagement and effective selling behaviors. You also help maintain a clean, organized, inviting, and shoppable sales floor. Seasonal colleagues are typically scheduled 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to meet daily sales goal challenges.
Enjoyment of meeting people, learning about them, and sharing information.
Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and build friendly, personal relationships through attentive engagement.
Understand customer needs and provide personalized product and service recommendations.
Work toward daily sales goals and contribute to individual and store results.
Share product knowledge, new arrivals, top-selling items, trends, and current promotions with customers.
Maintain a clean, organized, and shoppable sales floor.
Merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise returns to vendors.
Update signs and pricing.
Share Loyalty program benefits, ensure customers have what they need, and thank them for their visit.
Collaborate with colleagues and support one another in serving customers and communities.

Benefits

Competitive pay
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice