Seasonal Retail Sales Associate, Firewheel Town Center
About The Position
As a Seasonal Retail Selling Colleague at Macy’s, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about each customer’s needs, provide personalized recommendations, and connect customers with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and help build customer trust and loyalty. The role also involves keeping the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. They welcome customers, build friendly personal connections, maintain merchandise presentation, process damages and vendor returns, update signs and prices, and support merchandise moves. They share Loyalty program benefits, help customers complete their shopping, and provide a courteous closing to each interaction. Colleagues support one another and work to improve individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability and willingness to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
- Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
Responsibilities
- Deliver personalized customer service and product recommendations through customer engagement and genuine hospitality.
- Work toward daily sales goals and contribute to individual and store results.
- Prepare the sales floor by keeping it clean, organized, and ready for customers.
- Review sales goals, new arrivals, top-selling items, trends, and promotions.
- Welcome customers and build friendly, personal relationships.
- Maintain a shoppable space by merchandising new receipts, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves.
- Share Loyalty program benefits and ensure customers have what they need before concluding each interaction.
- Collaborate with colleagues and support one another.
- Use computers, handheld equipment, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
