Seasonal Retail Sales Associate, Concord Sunvalley
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor and in fitting rooms. You build trust, meet sales goals, and encourage customer loyalty through engagement, product knowledge, and attentive service. You also help maintain a clean, organized, inviting, and shoppable sales space. Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular items, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they build customer relationships, maintain merchandise and displays, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits and close customer interactions with a sincere thank-you. Teamwork, ongoing learning, and efforts to achieve individual and store results are important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, coworkers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Enjoy meeting people, learning about them, and sharing information.
- Resourcefulness and eagerness to start a new venture, with the ability to adapt to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort using electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours.
- Ability to lift at least 25 pounds, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
Responsibilities
- Welcome customers and engage them in friendly, personal conversations to understand their needs and build relationships.
- Offer personalized product and service recommendations and use product knowledge to support sales.
- Work toward daily sales goals and contribute to individual and store results.
- Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
- Keep the sales floor clean, organized, prepared, and shoppable.
- Merchandise new receipts and support merchandise moves.
- Process damages, testers, and selected merchandise returns to vendors.
- Update signs and pricing.
- Share loyalty program benefits and ensure customers have what they need before completing their visit.
- Provide attentive service, including sincerely thanking customers and, when appropriate, walking packages around to them.
- Support teammates through honest, caring collaboration.
- Learn from colleagues and continually improve work and results.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
