Seasonal Retail Sales Associate, Melbourne
About The Position
As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You understand customers’ needs, provide personalized recommendations, connect them with products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help keep the shopping space clean, organized, and inviting, and contribute to a welcoming customer experience on the sales floor and in the fitting room. At the start of the day, colleagues prepare the sales floor, review sales goals, and stay informed about new arrivals, popular items, trends, and promotions. Throughout the day, they build customer relationships, maintain a shoppable space through merchandising and other merchandise tasks, and support customers through checkout and the Loyalty program. Colleagues work collaboratively, pursue individual and store results, and learn from one another. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.
Requirements
- Flexible availability, including days, evenings, weekends, and holidays.
- Regular, dependable attendance and punctuality.
- Ability to communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to meet daily sales goal challenges.
- Enjoyment of meeting people, learning about them, and sharing information.
- Resourcefulness and adaptability to changing priorities.
- Ability to work independently and contribute to a team.
- Comfort handling electronic devices.
- Ability to talk, lift, move constantly, stand, and reach with arms and hands.
- Ability to stand for at least two consecutive hours and lift at least 25 pounds.
- Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Close vision, color vision, depth perception, and focus adjustment.
- Ability to frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Welcome customers and create friendly, personal interactions that build customer relationships.
- Understand customer needs and offer personalized product and service recommendations.
- Work toward daily sales goals through customer engagement and effective selling behaviors.
- Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
- Maintain a clean, organized, and shoppable sales floor.
- Merchandise new receipts, process damages and testers, select merchandise for return to vendors, update signs and pricing, and support merchandise moves.
- Share Loyalty program benefits, ensure customers have what they need, and conclude interactions with a sincere thank-you.
- Support teammates with honesty, care, and collaboration.
- Learn from colleagues and contribute to individual and store results.
- Use handheld equipment, computers, and cash registers to perform job functions and process transactions.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal and financial advice
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
