Seasonal Retail Sales Associate, Melbourne

Macy's•Melbourne, FL

3d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with suitable products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and smart selling behaviors to meet sales goals, and help build trust and customer loyalty. The role includes more than cashiering: customer service is central to the work. You also help keep the shopping space clean, organized, and inviting. Colleagues prepare for each day by reviewing sales goals, learning about new arrivals, top-selling items, trends, and promotions, and ensuring the sales floor is ready for customers. Throughout the day, they welcome customers, create personal conversations, maintain a shoppable space, and support merchandise and pricing tasks. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and motivation to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and willingness to start a new venture and adapt to changing priorities.
Ability to work independently and as part of a team.
Comfort using electronic devices.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Engage customers with a warm welcome and personalized conversations to understand their needs and recommend products and services.
Work toward daily sales goals using customer engagement and smart selling behaviors.
Share product knowledge, current trends, promotions, and loyalty program benefits with customers.
Help maintain a clean, organized, inviting, and shoppable sales floor.
Merchandise new receipts and support merchandise moves as needed.
Process damages, testers, and selected merchandise for return to vendors.
Update signs and pricing.
Use the register and process customer transactions.
End customer interactions with a sincere thank-you and ensure customers have what they need.
Collaborate with colleagues and support one another to serve customers and achieve individual and store results.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.