About The Position

As a Seasonal Retail Selling Colleague in women’s shoes, you deliver results through selling and genuine hospitality, creating memorable holiday shopping experiences. You learn about customers’ needs, make personalized recommendations, connect them with relevant products and services, and build trust and loyalty while working toward sales goals. The position involves customer engagement on the sales floor and in fitting rooms, and is not limited to cashier duties. You also help maintain a clean, organized, inviting, and shoppable space. Seasonal colleagues are typically scheduled for 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
  • Ability to work independently and contribute to team dynamics.
  • Ability to use electronic devices.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

  • Welcome customers and engage them in friendly, personal conversations to understand their needs and build customer relationships.
  • Offer personalized product recommendations and share product knowledge, trends, promotions, and information about new arrivals and popular items.
  • Work toward daily sales goals and support individual and store sales results through customer engagement and selling behaviors.
  • Share benefits of the Loyalty program, ensure customers have what they need, thank them sincerely, and help carry packages when appropriate.
  • Keep the sales floor clean, organized, and ready for customers.
  • Merchandise new receipts, process damages, testers, and selected merchandise returns to vendors, update signs and pricing, and support merchandise moves.
  • Collaborate with colleagues and contribute to a supportive, honest, and customer-focused team.
  • Use computers and other technology, handheld equipment, and cash registers to perform job functions and process transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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