Seasonal Retail Sales Associate, Dayton Mall

Macy's•Dayton, OH
•$15 - $20•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn what customers need, make personalized recommendations, and connect them with appropriate products and services. Through product knowledge, customer engagement, and smart selling behaviors, you work toward sales goals, build trust, and encourage customer loyalty. The role also involves maintaining a clean, organized, and inviting shopping space. Colleagues prepare for each day by reviewing sales goals and learning about new arrivals, popular items, trends, and promotions. They welcome customers, build friendly relationships, and help maintain a shoppable sales floor by merchandising new receipts, processing damages and vendor returns, updating signs and pricing, and supporting merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a sincere farewell. Teamwork, continuous improvement, and achieving individual and store results are important parts of the role. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Be resourceful, eager to start a new venture, and adaptable to changing priorities.
  • Ability to work independently and as part of a team.
  • Comfort handling electronic devices.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Provide genuine, personalized customer service and hospitality on the sales floor and in fitting rooms.
  • Engage customers, understand their needs, recommend products and services, and build customer relationships.
  • Work toward daily sales goals by using effective selling behaviors and sharing product knowledge.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Keep the sales floor clean, organized, and prepared for customers.
  • Merchandise new receipts, process damages and selected merchandise for return to vendors, update signs and pricing, and support merchandise moves.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you.
  • Support teammates through honest, caring collaboration and learn from others to improve individual and store results.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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