Seasonal Retail Sales Associate, Dayton Mall

Macy's • Dayton, OH

20h • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you deliver results through selling and genuine hospitality to create memorable holiday shopping experiences. You understand customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor and in fitting rooms. You use product knowledge and customer engagement to achieve sales goals, build trust, and inspire customer loyalty. The role also involves keeping the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, popular products, trends, and promotions, and making sure the sales floor is ready for customers. Throughout the day, they provide friendly, personalized service; maintain merchandise presentation and pricing; support merchandise moves; and share loyalty-program benefits. They work collaboratively, take pride in their work, and learn from one another to support individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Comfort using electronic devices.
• Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, and climb ladders; and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

• Deliver hospitable, personalized customer service and recommend products and services based on customer needs.
• Engage customers, build relationships and loyalty, and work toward daily sales goals.
• Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
• Keep the sales floor clean, organized, and ready for customers.
• Merchandise new receipts; process damages, testers, and merchandise selected for return to vendors; update signs and pricing; and support merchandise moves.
• Share the benefits of the Loyalty program and ensure customers have what they need before completing their visit.
• Collaborate with colleagues and contribute to individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups and volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed