Seasonal Retail Sales Associate - Womens Shoes, Cross County

Macy's•Yonkers, NY

About The Position

As a Seasonal Retail Selling Colleague in Women’s Shoes, you combine results-driven selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with suitable products and services, and work toward sales goals through customer engagement and effective selling behaviors. The role focuses on customer service and selling rather than functioning solely as a cashier. You help maintain a clean, organized, inviting, and shoppable sales floor. Daily activities include reviewing sales goals, learning about new arrivals, top-selling products, trends, and promotions, engaging customers, merchandising new merchandise, processing damages and items selected for return to vendors, updating signs and pricing, and assisting with merchandise moves. You also share loyalty program benefits and help customers complete their shopping experience. Seasonal colleagues are typically scheduled for 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, co-workers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Enjoys meeting people, learning about them, and sharing information.
Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.
Comfort handling electronic devices.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Provide warm, personalized customer service and product recommendations.
Engage customers, build relationships and loyalty, and work toward daily sales goals.
Review sales goals and learn about new arrivals, top-selling items, trends, and promotions.
Keep the sales floor clean, organized, and ready for customers.
Merchandise new receipts and maintain a shoppable sales space.
Process damages and select merchandise for return to vendors.
Update signs and pricing and support merchandise moves.
Share loyalty program benefits and help customers complete their purchases.
Collaborate with teammates and contribute to individual and store results.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.