Seasonal Retail Sales Associate, Hawthorne Center

Macy's•Vernon Hills, IL

1d•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-oriented selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, connect them with appropriate products and services, and work toward sales goals through customer engagement and effective selling behaviors. You help customers on the sales floor and in fitting rooms, build trust and loyalty, and contribute to a clean, organized, inviting shopping environment. Seasonal colleagues are typically scheduled to work 10–20 hours per week; hours depend on business needs and colleague availability.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability and willingness to meet daily sales-goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and willingness to start new tasks; ability to adapt to changing priorities and work independently as well as with a team.
Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

Welcome customers and create friendly, personal conversations to build customer relationships.
Understand customer needs, provide product knowledge and personalized recommendations, and connect customers with products and services.
Work toward daily sales goals and store results through customer engagement and selling behaviors.
Maintain a clean, organized, and shoppable sales floor; merchandise new receipts and support merchandise moves.
Process damages, testers, and selected merchandise returns to vendors.
Update signs and pricing.
Share the benefits of the Loyalty program, ensure customers have what they need, and thank them for their visit.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Collaborate with and support colleagues to serve customers and communities.
Use handheld equipment, computers, and cash registers to perform job functions and process transactions.

Benefits

Competitive pay and benefits.
Comprehensive health and wellness coverage.
401(k) match.
Paid time off.
Eight paid holidays.
Continuous learning and leadership development.
Colleague Resource Groups.
Volunteer opportunities.
Merchandise discounts.
Performance-based incentives.
Annual merit review.
Employee Assistance Program with mental health counseling and legal and financial advice.