Seasonal Retail Sales Associate, Ocala

Macy's•Ocala, FL
•Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-focused selling with genuine hospitality to create memorable holiday shopping experiences. You learn about customers’ needs, provide personalized recommendations, and connect them with appropriate products and services. You engage customers on the sales floor and in fitting rooms, use product knowledge and effective selling behaviors to meet sales goals, build trust, and encourage customer loyalty. The role also involves maintaining a clean, organized, and inviting shopping environment. Colleagues prepare for the day by reviewing sales goals, learning about new products and promotions, and keeping informed about trends. During the day, they welcome customers and build friendly relationships, maintain merchandise and displays, process damages and vendor returns, update signs and pricing, and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and provide a courteous closing to each interaction. Colleagues collaborate with teammates, take pride in their work, and work toward individual and store results. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Willingness to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities and work independently as well as with a team.
  • Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
  • Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Ability to perform frequent computer and technology use required for job functions.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Deliver personalized customer service and product recommendations on the sales floor and in fitting rooms.
  • Use customer engagement and selling behaviors to achieve daily sales goals and build customer loyalty.
  • Review sales goals, new arrivals, top-selling items, trends, and promotions to prepare for customer interactions.
  • Maintain a clean, organized, and shoppable sales floor.
  • Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share the benefits of the Loyalty program and ensure customers have what they need before ending each interaction.
  • Collaborate with colleagues to support customers and achieve individual and store results.

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal and financial advice
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