Seasonal Retail Sales Associate

Monica Vinader•Costa Mesa, CA
•$18 - $20•Onsite

About The Position

Monica Vinader is seeking a Seasonal Retail Sales Associate for November–December in Costa Mesa, California. The role is listed as 40 hours, reports to the Concession Manager, and pays $18–$20 per hour based on experience, with commission eligibility. The associate will provide exceptional customer service, achieve individual sales and KPI targets, demonstrate knowledge of the products and company values, and deliver in-store services such as welding, engraving, and monogramming after training. The role also supports concession operations, including stock takes, visual merchandising, and stock deliveries, while following company policies and maintaining a high standard of personal presentation. Travel to other boutiques and concessions may be required. Monica Vinader describes itself as a female-founded, inclusive luxury jewellery brand committed to responsible sourcing, sustainability, craftsmanship, and positive impact. Its stated values include being customer obsessed, caring, fast paced, exceptional, and commercial.

Requirements

  • Have a customer-first attitude and a desire to drive sales.
  • Excellent communication and interpersonal skills.
  • Be prepared to go the extra mile to meet customer expectations.
  • Ability to work as part of a team.
  • Ability to work well under pressure in a fast-paced environment.
  • Be positive, proactive, and able to work to direction.
  • Ability to document authorization to work in the United States.

Nice To Haves

  • Be hands-on, solutions-focused, and entrepreneurial.
  • Collaborate openly with humility, honesty, and humour.
  • Embrace learning, teaching, and personal growth.
  • Be resilient, adaptable, and self-motivated in a creative environment.
  • Speak up when unsure and act quickly to find answers.

Responsibilities

  • Achieve individual sales and KPI targets by delivering exceptional customer service.
  • Demonstrate product knowledge and enthusiasm for Monica Vinader’s values and vision.
  • Deliver in-store services, including welding, engraving, and monogramming, following provided training.
  • Comply with company policies and procedures.
  • Follow guidance and instructions to complete concession tasks efficiently in a fast-paced environment.
  • Maintain exceptional personal grooming and presentation.
  • Support the management team with operational tasks, including stock takes, visual merchandising guidelines, and stock deliveries.

Benefits

  • Hourly pay of $18–$20 based on experience.
  • Commission eligible.
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