Seasonal Retail Sales Associate, Colonies Crossroads

Macy's • Upland, CA

1d • Onsite

About The Position

As a Seasonal Retail Selling Colleague, you combine results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn about customers’ needs, offer personalized recommendations, and connect them with appropriate products and services on the sales floor and in fitting rooms. You engage customers, work toward sales goals, and help build trust and loyalty. The role also includes keeping the shopping space clean, organized, and inviting.

Colleagues prepare for the day by reviewing sales goals, learning about new arrivals, best sellers, trends, and promotions, and ensuring the sales floor is ready for customers. During the day, they create friendly, personal customer interactions; maintain a shoppable space by merchandising new receipts, processing damages, testers, and selected vendor returns, updating signs and pricing, and supporting merchandise moves; and share loyalty program benefits while ensuring customers have what they need. Colleagues support one another, take pride in their work, and strive to achieve individual and store results.

Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

• Flexible availability, including days, evenings, weekends, and holidays.
• Regular, dependable attendance and punctuality.
• Ability to understand and communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Ability to meet daily sales goal challenges.
• Enjoyment of meeting people, learning about them, and sharing information.
• Resourcefulness and adaptability when priorities change; ability to work independently and as part of a team.
• Ability to use electronic devices, including handheld equipment and cash registers, and process register transactions.
• Ability to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology to perform job functions.

Responsibilities

• Provide warm, personalized customer service and product recommendations.
• Engage customers and use selling behaviors to achieve sales goals and build customer loyalty.
• Review sales goals, new arrivals, best-selling items, trends, and promotions to prepare for customer interactions.
• Help keep the sales floor clean, organized, and ready for customers.
• Merchandise new receipts and help maintain a shoppable space.
• Process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing and support merchandise moves as needed.
• Share loyalty program benefits and thank customers at the end of their visit.
• Collaborate with teammates to serve customers and achieve individual and store results.

Benefits

• Competitive pay and benefits.
• Comprehensive health and wellness coverage.
• 401(k) match.
• Paid time off.
• Eight paid holidays.
• Continuous learning and leadership development.
• Colleague Resource Groups.
• Volunteer opportunities.
• Merchandise discounts.
• Performance-based incentives.
• Annual merit review.
• Employee Assistance Program with mental health counseling and legal and financial advice.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed