Seasonal Retail Sales Associate, Gardens

Macy's•Palm Beach Gardens, FL

About The Position

As a Seasonal Retail Selling Colleague in Gardens, you blend results-driven selling with genuine hospitality to create standout holiday shopping experiences. You learn what customers need, offer personalized recommendations, and connect them with appropriate products and services. You help customers on the sales floor and in the fitting room, using product knowledge and a personal approach to build trust, meet sales targets, and inspire loyalty. The role extends beyond cashiering and centers on customer engagement, sales goals, teamwork, and memorable service. You also help keep the shopping space clean, organized, and inviting. At the start of the day, you prepare the sales floor, review sales goals, and learn about new arrivals, top-selling items, trends, and promotions. During the day, you create friendly customer conversations, maintain merchandise and displays, process damages and designated returns to vendors, update signs and pricing, and support merchandise moves. You share loyalty program benefits and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled to work 10–20 hours per week. Hours depend on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities, work independently, and contribute to a team.
  • Ability to use electronic devices.
  • Ability to perform the listed physical requirements, including standing for at least two consecutive hours and lifting at least 25 pounds.
  • Ability to use computers and other technology, including handheld equipment and cash registers, and process register transactions.
  • Close vision, color vision, depth perception, and focus adjustment.

Responsibilities

  • Provide personalized customer service and product recommendations on the sales floor and in the fitting room.
  • Drive sales performance, work toward daily sales goals, and use effective selling behaviors.
  • Welcome customers and build friendly, personal conversations and lasting customer relationships.
  • Help keep the sales floor clean, organized, and ready for customers.
  • Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
  • Merchandise new receipts and support merchandise moves.
  • Process damages, testers, and selected merchandise returns to vendors.
  • Update signs and pricing.
  • Share loyalty program benefits and ensure customers have what they need before concluding interactions.
  • Collaborate with colleagues and contribute to individual and store results.

Benefits

  • Competitive pay and benefits.
  • Comprehensive health and wellness coverage.
  • 401(k) match.
  • Paid time off.
  • Eight paid holidays.
  • Continuous learning and leadership development.
  • Colleague Resource Groups.
  • Volunteer opportunities.
  • Merchandise discounts.
  • Performance-based incentives.
  • Annual merit review.
  • Employee Assistance Program with mental health counseling and legal and financial advice.
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