As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and keeping the sales floor customer-ready. You foster a warm environment for customers while supporting your team in achieving sales goals through consistent, high-quality service. Colleagues prepare for the day by greeting coworkers, ensuring the sales floor is ready for customers, and reviewing goals, new arrivals, top sellers, and promotions. During the day, they welcome customers, maintain the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you. Colleagues collaborate with one another, strive to improve, take pride in their work, and work toward individual and store results. Full-time colleagues are typically scheduled to work 30 or more hours per week, while part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability.
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Career Level
Entry Level
Education Level
No Education Listed