Seasonal Retail Sales and Recovery Associate, Victoria Gardens
About The Position
As a Retail Sales & Recovery Colleague, you create a welcoming shopping experience through genuine hospitality and attention to detail. You help keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is ready for customers. You support sales goals through consistent, high-quality service and a friendly, approachable manner. Colleagues review goals, new arrivals, top sellers, and promotions; welcome customers and engage them in personal conversations; recover the sales floor and fitting rooms; update signs and pricing; and support merchandise moves. They share loyalty program benefits, ensure customers have what they need, and thank them for their visit. The role also involves supporting coworkers through honesty, care, and collaboration, while striving to improve and achieve individual and store results. Hours depend on business needs and colleague availability. Macy’s describes full-time colleagues as typically working 30 or more hours per week and part-time colleagues as typically working 12–24 hours per week.
Requirements
- Communicate effectively with customers, coworkers, and supervisors.
- Read and understand employment policies and safety rules and procedures in English.
- Have flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
- Enjoy meeting people, learning about them, and sharing information.
- Be resourceful, eager to start a new venture, and adaptable to changing priorities.
- Be able to work independently and contribute to team dynamics.
- Be able to use electronic devices.
- Meet the physical requirements of talking, lifting, constant movement, standing, and reaching with arms and hands.
- Be able to stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach, including above eye level.
- Have close vision, color vision, depth perception, and focus adjustment.
- Frequently use computers and other technology, including handheld equipment and cash registers, and process register transactions.
Responsibilities
- Maintain merchandise displays, fitting rooms, and the sales floor so the store is clean, organized, visually engaging, and customer-ready.
- Review goals, new arrivals, top sellers, and promotions to stay informed and ready to sell.
- Welcome customers and create friendly, personal conversations that encourage them to return.
- Recover the sales floor and fitting rooms throughout the day.
- Update signs and pricing and support merchandise moves as needed.
- Share loyalty program benefits, ensure customers have what they need, and thank them sincerely.
- Support coworkers through honesty, care, and collaboration.
- Take pride in work, learn from colleagues, and contribute to individual and store sales goals.
Benefits
- Competitive pay and benefits
- Comprehensive health and wellness coverage
- 401(k) match
- Paid time off
- Eight paid holidays
- Continuous learning and leadership development
- Colleague Resource Groups
- Volunteer opportunities
- Merchandise discounts
- Performance-based incentives
- Annual merit review
- Employee Assistance Program with mental health counseling and legal/financial advice
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
