Seasonal Retail Fragrances Sales Associate, Francis Scott Key

Macy's•Ballenger Creek, MD
•$15 - $20•Onsite

About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm and inviting experience in the fragrance department. You will maintain a well-merchandised, fully stocked space and support the sales team both behind the scenes and on the sales floor. Tasks include preparing products, replenishing displays, and assisting with transactions. The role combines customer service and operational support, requiring attention to detail, hospitality, flexibility, and the ability to manage multiple tasks in a fast-paced environment. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The role requires availability for various shifts, including nights, weekends, and holidays.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays, with dependable attendance and punctuality.
  • Ability to communicate effectively with customers, coworkers, and supervisors.
  • Ability to read and understand employment policies and safety rules and procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoyment of meeting people, learning about them, and sharing information.
  • Resourcefulness and adaptability to changing priorities; ability to work independently and as part of a team.
  • Ability to talk, lift, move constantly, stand, and reach with arms and hands.
  • Ability to stand for at least two consecutive hours and lift at least 25 pounds.
  • Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
  • Close vision, color vision, depth perception, and focus adjustment.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

  • Help ensure the sales floor is clean, organized, and ready for customers.
  • Review sales goals, learn about new arrivals and top-selling products, and stay informed about trends and promotions.
  • Welcome customers and create friendly, personal conversations that build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, and selecting merchandise for return to vendors.
  • Update signs and pricing and support merchandise moves as needed.
  • Share loyalty program benefits, ensure customers have what they need, and provide a sincere thank-you at the end of each interaction.
  • Support colleagues through honest, caring, and collaborative teamwork.
  • Strive to improve, achieve sales goals, and contribute to individual and store results.
  • Prepare products, restock displays, and assist with transactions.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal/financial advice
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