Seasonal Retail Fragrances Sales Associate, Micronesia

Macy's•Dededo, GU

About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm, inviting experience in the fragrance department. You maintain a beautifully merchandised, fully stocked, shop-ready space while supporting the sales team both behind the scenes and on the sales floor. Tasks include preparing products, restocking displays, and assisting with transactions. You anticipate team needs and provide attentive hospitality to help create positive customer experiences during the busy season. You review sales goals, learn about new arrivals, top-selling items, trends, and promotions, and engage customers with friendly, personal conversations. You help maintain the department by merchandising new receipts, processing damages and testers, returning selected merchandise to vendors, updating signs and pricing, and supporting merchandise moves. You share Loyalty program benefits, help customers find what they need, and close interactions with a sincere thank-you. Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability for various shifts, including nights, weekends, and holidays.

Requirements

Flexible availability, including days, evenings, weekends, and holidays.
Regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Comfort communicating and collaborating with customers and colleagues.
Ability to meet daily sales goal challenges.
Enjoy meeting people, learning about them, and sharing information.
Resourcefulness and eagerness to start a new venture; ability to adapt to changing priorities and work independently as well as with a team.
Ability to talk, lift, move constantly, stand, and reach with arms and hands.
Ability to stand for at least two consecutive hours and lift at least 25 pounds.
Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Help maintain a clean, organized, fully stocked, and shop-ready fragrance department.
Prepare products, restock displays, and support the sales team on the floor and behind the scenes.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Welcome and assist customers, build relationships through friendly conversations, and help customers make purchases.
Merchandise new receipts and support needed merchandise moves.
Process damages and testers and select merchandise for return to vendors.
Update signs and pricing.
Share Loyalty program benefits and ensure customers have what they need before ending each interaction.
Collaborate with colleagues to support customers and achieve individual and store results.

Benefits

Competitive pay and benefits
Health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice