As a Retail Sales & Recovery Colleague, you help create a welcoming shopping experience through genuine hospitality and attention to detail. You keep the store clean, organized, and visually engaging by maintaining merchandise displays, tidying fitting rooms, and ensuring the sales floor is customer-ready. You support sales goals through consistent, high-quality service and a friendly, approachable manner. Colleagues prepare the sales floor for customers, review goals, new arrivals, top sellers, and promotions, and engage customers with a warm welcome and personal conversation. They recover the sales floor and fitting rooms, update signs and pricing, and support merchandise moves. They share Loyalty program benefits, ensure customers have what they need, and collaborate with colleagues to serve customers and communities. The role emphasizes improving each day, taking pride in the work, achieving sales goals, and learning from others. Full-time colleagues are typically scheduled for 30 or more hours per week; part-time colleagues are typically scheduled 12–24 hours per week. Hours depend on business needs and colleague availability.
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Career Level
Entry Level
Education Level
No Education Listed