About The Position

As a Seasonal Fragrance Sales Support colleague, you will help create a warm, inviting experience in the fragrance department. You will maintain a beautifully merchandised, fully stocked space while supporting the sales team behind the scenes and on the floor. This includes preparing products, restocking displays, and assisting with transactions. The role combines customer service and operational support, anticipating team needs and keeping the department ready for customers during the busy season. Seasonal colleagues are typically scheduled to work 10–20 hours per week, depending on business needs and colleague availability.

Requirements

  • Flexible availability, including days, evenings, weekends, and holidays.
  • Regular, dependable attendance and punctuality.
  • Ability to understand and communicate effectively with customers, co-workers, and supervisors.
  • Ability to read and understand employment policies and safety rules or procedures in English.
  • Comfort communicating and collaborating with customers and colleagues.
  • Ability to meet daily sales goal challenges.
  • Enjoy meeting people, learning about them, and sharing information.
  • Resourcefulness and ability to adapt to changing priorities, work independently, and contribute to a team.

Responsibilities

  • Help ensure the sales floor is clean, organized, and prepared for customers.
  • Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
  • Welcome customers, make eye contact, and hold friendly, personal conversations to build customer relationships.
  • Maintain a shoppable space by merchandising new receipts, processing damages and testers, returning select merchandise to vendors, updating signs and pricing, and supporting merchandise moves.
  • Share Loyalty program benefits, ensure customers have what they need, and thank them sincerely at the end of the interaction.
  • Support colleagues with honesty, care, and collaboration.
  • Work toward sales goals, take pride in work, and learn from colleagues to contribute to individual and store results.
  • Assist with transactions and use register and handheld equipment as needed.

Benefits

  • Competitive pay
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Eight paid holidays
  • Continuous learning and leadership development
  • Colleague Resource Groups
  • Volunteer opportunities
  • Merchandise discounts
  • Performance-based incentives
  • Annual merit review
  • Employee Assistance Program with mental health counseling and legal or financial advice
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