Seasonal Retail Fragrances Sales Associate, Lakewood Center

Macy's • Lakewood, CA

1d • Onsite

About The Position

As a Seasonal Fragrance Sales Support colleague, you help create a warm and inviting experience in the fragrance department. You maintain a well-merchandised, fully stocked space and support the sales team both behind the scenes and on the floor. Tasks include preparing products, restocking displays, and assisting with transactions. The role combines customer service and operational support, anticipating team needs and keeping the department ready for customers during the busy season.

Seasonal colleagues are typically scheduled for 10–20 hours per week, depending on business needs and colleague availability. The role requires flexible availability for various shifts, including nights, weekends, and holidays.

Requirements

• Flexible availability for days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
• Ability to communicate effectively with customers, coworkers, and supervisors.
• Ability to read and understand employment policies and safety rules and procedures in English.
• Comfort communicating and collaborating with customers and colleagues.
• Ability to meet daily sales-goal challenges.
• Enjoy meeting people, learning about them, and sharing information.
• Resourcefulness, eagerness to start a new venture, and adaptability to changing priorities.
• Ability to work independently and contribute to a team.
• Ability to talk, lift, move constantly, stand, and reach with arms and hands; stand for at least two consecutive hours and lift at least 25 pounds.
• Ability to stoop, kneel, crouch, climb ladders, and reach, including above eye level.
• Close vision, color vision, depth perception, and focus adjustment.
• Frequent use of computers and other technology, including handheld equipment and cash registers.

Responsibilities

• Keep the sales floor clean, organized, stocked, and ready for customers.
• Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
• Welcome customers, make eye contact, and build friendly, personal conversations and customer relationships.
• Merchandise new receipts and process damages, testers, and selected merchandise for return to vendors.
• Update signs and pricing and support merchandise moves as needed.
• Share Loyalty program benefits, ensure customers have what they need, thank them sincerely, and walk packages around when appropriate.
• Support teammates through honest, caring, and collaborative service.
• Work toward sales goals, take pride in the work, and learn from colleagues to support individual and store results.
• Assist with register transactions and use handheld equipment and other technology to perform job functions.

Benefits

• Competitive pay
• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off
• Eight paid holidays
• Continuous learning and leadership development
• Colleague Resource Groups
• Volunteer opportunities
• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed