Seasonal Retail Cosmetics Sales Associate - Origins, Tysons Corner Center

Macy's•McLean, VA

2d•Onsite

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized and inspiring shopping experiences that build customer confidence and drive sales. You provide product advice, demonstrations, tailored consultations, makeup application, and skincare recommendations. You use your product knowledge and awareness of trends to introduce customers to items and innovations suited to their needs and style. You build and manage a loyal client base through follow-up, virtual outreach, and personalized service, aiming to exceed customer expectations and achieve sales goals. You help keep the sales floor and beauty counter clean, organized, and ready for customers; stay informed about sales goals, new arrivals, top-selling products, trends, and promotions; and maintain displays, signage, and pricing. You also share loyalty program benefits, support colleagues, and contribute to individual and store results. This is a seasonal role at Macy’s Origins counter at Tysons Corner Center. Availability must include days, evenings, weekends, and holidays; all schedules include weekend shifts, and hours depend on business needs and colleague availability. The role requires at least one year of customer service or selling experience and involves standing, moving, reaching, lifting, and using computers and other retail technology.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability, including days, evenings, weekends, and holidays, with regular and dependable attendance and punctuality.
Ability to communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to use point-of-sale technology and digital tools.
Ability to talk, lift, move, stand, and reach with arms and hands; stand for at least two consecutive hours; lift at least 25 pounds; stoop, kneel, crouch, climb ladders, and reach above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations that build customer relationships.
Provide beauty advice, product demonstrations, tailored consultations, makeup application, and skincare recommendations.
Educate customers about beauty products, including their benefits and use, and recommend products based on customer needs and style.
Build and manage a loyal client base through consistent follow-up, virtual outreach, and personalized service.
Achieve daily sales goals and drive customer loyalty by delivering exceptional service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and complete ongoing training and vendor education.
Maintain an organized, clean, and shoppable beauty counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Review sales goals and stay informed about new arrivals, top-selling items, trends, and promotions.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Support teammates with honesty, care, and collaboration.
End customer interactions with a sincere thank-you and ensure customers have what they need.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice