Seasonal Outerwear Selling Associate

Saks • New York, NY

2d • $17 - $23 • Onsite

About The Position

The Seasonal Outerwear Selling Associate supports the selling team during the holiday season and helps deliver a personalized client experience. The associate welcomes clients, directs them to the appropriate team member, and serves in different areas of the store according to business needs. The role also supports sales transactions, customer requests, escalated issues, pickup and alterations services, fitting room experiences, and the introduction of services that can enhance the client experience. The position reports to a Sales Manager.

Requirements

• At least 1 year of experience in customer-centric roles, with a proven ability to sell products and services.
• Familiarity with and ability to use retail and mobile technologies.
• Willingness to work a flexible schedule based on business needs, including nights, weekends, and holidays.

Responsibilities

• Warmly welcome clients at store entrances and within departments, and transition them to an appropriate associate based on their service needs.
• Serve in different areas of the store based on business needs.
• Process Point of Sale transactions efficiently as needed.
• Handle escalated issues graciously by connecting customers with a member of the management team.
• Follow up on customer requests, questions, and needs.
• Support BOPIS and curbside pickup, as well as online alterations and pickups, in partnership with the Operations team and Managers on duty.
• Partner to support fitting room experiences when needed.
• Identify opportunities to enhance the client experience by introducing services such as alterations, personalization, food or beverage, package carry-out, or delivery.

Benefits

• Medical, vision, and dental coverage for eligible full-time employees.
• Employee discount.
• 401(k) retirement plan.
• Basic and supplemental life insurance.
• Disability insurance.
• Additional voluntary benefits, such as critical illness, hospital, and accident insurance.
• Potential career advancement opportunities across retail, distribution, digital, and corporate functions.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed