Seasonal Holiday Team Lead - City Creek Center

Cherry Hill Programs•Salt Lake City, UT
•Onsite

About The Position

Cherry Hill Programs is hiring a Seasonal Holiday Team Lead to support Santa photo-set operations at City Creek Center. The role helps create enjoyable experiences for families by supporting team members, welcoming guests, assisting with photos, and keeping daily operations running smoothly. The Team Lead brings warmth, energy, and leadership to each shift and helps deliver memorable holiday experiences. The role involves opening and closing duties, reinforcing company procedures, troubleshooting technical issues, supporting training or recruiting as needed, taking photos, providing guest service, operating point-of-sale systems and photography equipment, and maintaining a safe, clean work environment. Photography experience is not required. This seasonal position requires flexibility during peak retail hours, including evenings, weekends, and holidays, as well as the ability to handle sales transactions and cash.

Requirements

  • Positive attitude and strong work ethic.
  • Ability to work as part of a team and independently.
  • Good interpersonal and communication skills.
  • Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
  • Ability to process sales transactions and comfort with cash handling.
  • At least 18 years of age.
  • Ability to lift and carry equipment weighing up to 50 pounds.
  • Ability to stand for prolonged periods.

Nice To Haves

  • Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

  • Perform opening and closing duties at the assigned venue.
  • Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
  • Troubleshoot technical issues and escalate them to IT or local management when needed.
  • Assist with training and/or recruiting as needed.
  • Take photos and provide guests with memorable souvenirs.
  • Provide excellent guest service throughout the experience.
  • Participate as a team member to help photo operations run smoothly and effectively.
  • Engage in a friendly manner with guests, staff, and coworkers.
  • Operate the point-of-sale system and photography equipment.
  • Maintain a safe and clean working environment.
  • Complete other tasks as assigned.

Benefits

  • Flexible scheduling.
  • Same-day pay options for early access to paychecks.
  • Employee Referral Program.
  • Opportunity to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
  • One free Santa visit for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
  • A personalized digital message from Santa, powered by Portable North Pole.
  • Three free months of access to Pixie Post, the digital greeting card platform.
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