Seasonal Holiday Team Lead - South Shore Plaza

Cherry Hill Programs • Braintree, MA

15d

About The Position

Cherry Hill Programs is hiring a Seasonal Holiday Team Lead to help create excellent experiences at Santa photo sets. The role supports the team, welcomes families, assists with photos, and keeps daily operations running smoothly while bringing warmth, energy, and leadership to each shift. Photography experience is not required.

The Team Lead performs venue opening and closing duties, reinforces policies and procedures established by the Operations Manager or Regional Manager, helps with training or recruiting as needed, troubleshoots technical issues, and escalates issues to IT or Local Management when necessary. The role also provides guest service, takes photos, operates point-of-sale and photography equipment, and helps maintain safe, clean, and effective photo operations.

This seasonal position requires flexibility during peak retail hours, including evenings, weekends, and holidays. Employees must be at least 18 years old and able to lift and carry equipment weighing up to 50 pounds and stand for prolonged periods.

Requirements

• Positive attitude and strong work ethic.
• Ability to work as part of a team and independently.
• Good interpersonal and communication skills.
• Flexibility to work during peak retail hours, including evenings, weekends, and holidays.
• Ability to process sales transactions and comfort with cash handling.
• At least 18 years of age.
• Ability to lift and carry equipment weighing up to 50 pounds and stand for prolonged periods.

Nice To Haves

• Previous retail, service industry, or cashier experience is preferred but not required.

Responsibilities

• Perform opening and closing duties at the assigned venue.
• Lead by example and reinforce policies and procedures established by the Operations Manager or Regional Manager.
• Troubleshoot technical issues and escalate them to IT or Local Management when needed.
• Assist with training and/or recruiting as needed.
• Take photos and provide guests with memorable souvenirs.
• Provide excellent guest service throughout the experience.
• Participate as a team member to help photo operations run smoothly and effectively.
• Engage in a friendly manner with guests, staff, and coworkers.
• Operate the POS system and photography equipment.
• Maintain a safe and clean working environment.
• Complete other tasks as assigned.

Benefits

• Flexible scheduling.
• Same-day pay options for early access to paychecks.
• Employee Referral Program.
• Potential to return for future holiday seasons and explore growth opportunities within the souvenir photography division, where available.
• One free Santa visit for friends and family, including 10 photo prints and 10 free holiday cards from Shutterfly.
• A personalized digital message from Santa, powered by Portable North Pole.
• Three free months of access to Pixie Post, a digital greeting card platform.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed